Shipping
Policy

Our Trusted Shipping Partner

We’ve teamed up with a licensed third‑party distributor to be update if/as necessary with info from Chris/AlcPay

Order Processing:

  • Orders placed Monday–Friday before 12 PM ET will begin processing the same business day.
  • Orders placed after 12 PM ET, on weekends, or on holidays will begin processing the next business day.

Transit Times:

  • Standard Shipping: 3–7 business days after processing
  • Expedited Shipping: 1–3 business days after processing (select at checkout)

Shipping Rates:

  • Flat Rate: $15 per order
  • Free Standard Shipping: On orders over $150
  • Expedited Shipping Fee: Calculated at checkout based on weight and destination

Shipping Restrictions:

  • Must be at least 21 years old to receive alcohol—an adult signature is required upon delivery.
  • We cannot ship to U.S. territories, PO boxes, APO/FPO addresses, or in “dry” counties where local law prohibits alcohol delivery.
  • Shipments may be delayed due to state‑level regulations; if your order is held, we’ll notify you promptly.

Tracking & Support

Once your order ships, you’ll receive an email with a tracking number. If you have any questions or need assistance, please reach out to us at hola@suyopisco.com.

Frequently Asked Questions

1. Where do you ship to?

2. How long will my order take to arrive?

3. How much does shipping cost?

4. Do I need to be home to sign for the delivery?

5. Can I change or cancel my order after it’s placed?

6. What if my package arrives damaged?

7. Can I expedite an existing order?

Still have questions? Send us an email at hola@suyopisco.com—our team is here to help you enjoy SUYO Pisco with confidence.